Shipping policy
Whispers of Colors Shipping Policy
Thank you for shopping with Whispers of Colors! We strive to deliver your orders promptly and securely. Please review our shipping policy for details on how we handle your purchases:
Processing Time
• Orders are processed within 2–5 business days after payment is received.
• During high-demand periods, processing times may be slightly extended.
Shipping Rates & Delivery Times
• Shipping rates are calculated at checkout based on your location and selected shipping method.
• Estimated delivery times:
• Domestic (USA): 5–10 business days
• International: 10–20 business days
• Delivery times may vary depending on the destination and carrier.
Order Tracking
• Once your order is shipped, you will receive a confirmation email with a tracking number (if applicable).
International Shipping
• International orders may be subject to customs fees, taxes, or import duties. These are the responsibility of the buyer.
• Delivery times may be affected by customs delays, which are outside our control.
Lost or Delayed Packages
• If your package is delayed or lost in transit, please contact us at whispersofcolors@gmail.com. We will assist in resolving the issue with the carrier.
• Please note: We are not responsible for shipping delays caused by the carrier, weather, or other unforeseen circumstances.
Incorrect Shipping Address
• Please double-check your shipping address during checkout.
• Orders shipped to incorrect addresses due to customer error are not eligible for replacement or refund.
Damaged Items
• If your package arrives damaged, please email us at whispersofcolors@gmail.com within 7 days of delivery. Include photos of the damaged item and packaging for review.
If you have any further questions, please reach out to us at whispersofcolors@gmail.com or visit our website at whispersofcolors.com.
We appreciate your support and look forward to delivering colorful adventures to your door!